FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

1. who are we?

We are based in Dongguan Guangdong, China, start from 2007, sell to North America(75.70%),Southern Europe(13.30%),Central Europe(7.60%),Eastern Europe  (3.40%).

2. how can we guarantee quality?

Always a pre-production sample before mass production;
Always final Inspection before shipment;

3.what can you buy from us?

All kinds of Leather products, Vegan leather, recycled leather, PU, PVC leather,Glitter fabric and suede microfiber and other fashionable raw materials for furniture, Handbags,automotive, cloth, bags,shoes,sofas and other handicrafts  and so on.

4. why should you buy from us not from other suppliers?

Our company have been specialized in Leather Fabric field for more than twenty years. Now we already have a very skilled foaming technology and good service team. Let's develop and expansion of each business together.

5. what services can we provide?

Accepted Delivery Terms: FOB, CFR, CIF, EXW;
Accepted Payment Currency: USD, HKD, CNY EUR;
Accepted Payment Type: T/T, L/C, Western Union, Cash;
Language Spoken:English,Chinese

6.What is the average lead time?

For samples,  if it is only material sample, it can be sent out within 2-3 working days. If the sample is according to the customer's design, it will take 5-7 working days. the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when we have received your deposit, and  we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

7.Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

8.How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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